Terms & Conditions

Introduction

Please read the following terms of sale carefully.

By purchasing products from this website, you will be agreeing to these terms and conditions of sale.

Interpretation

In these terms of sale, “we” means Trend Designs Limited (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

Order process

You can order online and pay via paypal through our secure website check out.

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.

In order to enter into a contract to purchase products from us, you will need to take the following steps:

(i) you must add any the products you wish to purchase to your shopping cart, and then proceed to the checkout;
(ii) As a customer, you must select your preferred method of payment and confirm your payment. We will then send you the initial acknowledgement of order (at which point your order will become a binding contract).
(iii) Once we have checked whether we are able to meet your order, we will either send you an email order with delivery confirmation details or we will confirm by email that we are unable to meet your order. We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible. We therefore recommend that you download, print and retain a copy of these terms of sale for your records.

The only language in which we provide these terms of sale is English. The currency used on this website is GBP.

Before you place your order, you will have the opportunity of identifying whether you have made any input errors. You may correct those input errors before placing your order. If you have written a number in error and placed your order, Trend Designs at Home will be contacted, we will then contact you by phone or email to ask if you wish to correct your order.

The products

All products are sold on the basis that they are suitable for domestic use only. All Dimensions are approximate, and Trend Designs at Home cannot be held responsible for any recommendations given. Due to the limitations of colour reproduction and individual colour settings of your computer monitor screen, we cannot guarantee exact colour match as seen on Trend Designs at Home website.

Price and payment

Prices for products are quoted on our website. The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect. We will verify prices as part of our sale procedures so that a product’s correct price will be stated when you pay for the product.
In addition to the price of the products, you may have to pay a delivery charge, which will be as stated when you pay for the product.
Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website include Value Added Tax where applicable.

Payment for all products must be made by via paypal. Prices for products are liable to change at any time, but changes will not affect contracts which have come into force.

Discount Codes are applied at the checkout are are only valid once per customer.

Your warranties

You warrant to us that:
i You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;
ii The information provided in your order is accurate and complete;
iii You will be able to accept delivery of the products;
iiii You are resident in the England, Scotland, Wales and N.Ireland; and you are at least 18 years of age.

Delivery policy

We will arrange for the products to be delivered to the address for delivery indicated in your order. However, we cannot guarantee delivery by the relevant date, which may be due to Supplier or Carrier problems. We are not responsible for any Loss or Damage caused by Third Party Carriers used in Storage and /or the Delivery of Goods. For example; delivery to places such as Offshore Islands and Inner Cities.

Please see our Delivery page for full details.

Risk and ownership

The products will be at your risk from the time of delivery. Ownership of the products will only pass to you upon the later of:

i Delivery of the products; and
ii Receipt by us of full payment of all sums due in respect of the products (including delivery charges).

We will be entitled to recover payment for the products even where ownership has not passed to you.

(9) “Cooling off” period

Under the Consumer Protection (Distance Selling) Regulations 2000 you may cancel a contract to purchase a product or products at any time within 7 working days after the day you received the relevant products or products (subject to the limitations set out below). If you cancel a contract on this basis, you must inform us in writing or any other durable medium.

You will not have any such right insofar as a contract relates to: the supply of goods made to your specifications or clearly personalised.

Products returned by you in accordance with this Section will be refunded in full (including the cost of sending the products to you). However, you will be responsible for paying the cost of returning the product to us.

If you cancel a contract on this basis and you do not return to the products to us, we may recover the products and charge you for the costs we incur in doing so. Similarly, if you return the products at our expense, we may pass that expense on to you.

Statutory rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

Limitations of liability

Nothing in these terms of sale will limit or exclude your or our liability for

(i) Death or personal injury caused by negligence or misuse of any items bought from this website
(ii) Fraud or fraudulent misrepresentation
(iii) Any matter for which it would be illegal to limit or exclude, or attempt to limit or exclude, liability.

Subject to this, the products we sell are intended for personal use only and we will not be liable for any business losses (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time).

General terms

Images of products on our website are for illustrative purposes; actual products may differ from such images.

Suppliers and Manufacturers reserve the right to alter prices and specifications or withdraw models with or without notice.

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms and conditions.

Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us. We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.

If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.

No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.

You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale. Any attempt by you to do so will be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.

Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.

These terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.

These terms of sale will be governed by and construed in accordance with English law, and the courts of England, Scotland and Wales will have jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

About us

Our full name is Trend Designs at Home

Our Registered Office is 105 Oyster Lane, Byfleet, Surrey, KT14 7JF Company registered in England and Wales. Company Registration Number: 4733762

VAT Registration Number 862 7623 05

Our Principal Trading Name is Trend Designs Ltd

Copyright Trend Designs Limited. All rights reserved.

Designed trademarks and brands are the property of their respective owners.

RETURNS POLICY

Before our delivery team leave, do please check you are happy with everything and sign the delivery note which confirms receipt of your order and that no damage has occurred to the order or your property. If there are any issues at all with your order, please make notes on the paperwork and advise of this either by telephone  0800 920 2230 or email info@trenddesigns.co.uk
We understand that from time to time you may wish to return a product to us.

This returns policy applies to customers in the UK irrespective of your geographical location.

This policy does not affect your statutory rights (such your rights under the Sale of Goods Act 1979 and the Consumer Protection (Distance Selling) Regulations 2000).

Returns

i Cancellation of an order whilst the item is in transit will incur a Collection Fee
ii You comply with the returns procedure set out below
iii None of the exclusions set out below apply

Returns procedure

In order to take advantage of your rights under this returns policy, you must: telephone and email notice of your intent to return the products. For damaged items, we require photographic evidence as we cannot process your return without these.

Exclusions

The following kinds of products may not be returned under this policy:

Any product that has been assembled;

Refunds

We will send you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your returned product or your valid notice of cancellation.

Where part returns apply to promotional packages, we reserve the right to refund the amount in proportion to the promotion.

Improper returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

We will not refund or exchange the product
ii We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product
Ii We do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.